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I can't sign in to my account

Reset your password, or use a backup code if two-factor is in the way.

If you're having trouble signing in, work through these steps:

Reset your password

Head to the forgot-password page and enter the email on your account. You'll get a reset link by email.

Two-factor is blocking you

If you've lost access to your authenticator, use one of the backup codes you saved when you turned on two-factor.

Still locked out

Contact the team from the support page using the email on your account, and we'll help you recover it.

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I can't sign in to my account · Help Center | Intrepidus Games